We are a full-service language services provider. Although we specialize in Spanish, Portuguese, French, and Italian languages, we work with all the major European and American languages, as well as some Asian ones. In addition to using highly qualified and specialized translators, certified by the ATA, we use a translation project management and quality assurance (QA) system. This is an integral part of each translation project we do for our clients. Our approach to translation incorporates involvement from the client, tools and systems, and workflow management. This results in finished translations that are both technically accurate and nuanced.

Our professional interpreting services are preformed by experts skilled in the techniques of interpreting and well versed in the cultural nuances of the various target languages. We handle interpreting assignments in a variety of settings, both on location and remotely, and perform consecutive and simultaneous interpretation. Our interpreting services are provided for various purposes such as business meetings and presentations, court proceedings (including depositions and hearings), conferences, training sessions, seminars, webinars, and personal matters. We are certified to appear in U.S. Federal Court and State courts, as well as in other legal forums, and are trained in live remote interpretation.

A well-translated text has the same meaning as the original. However, when patient questionnaires are used in global clinical trials, equivalence of construct value for each culture is also needed. For example, if a question asks about a subject’s ability to perform typical activities and uses “playing golf” as an example, simple translation may not be adequate for countries where playing golf is not considered typical. A different activity that has equivalent construct value must be identified for each target language and region. Patient questionnaires must be culturally adapted (and translations need to be linguistically validated) in order to be used as valid research instruments in international clinical trials. Foregoing a linguistic validation process may result in issues with the validity of research data.

We help companies adapt their websites and applications for use in the U.S. and Latin America. Symbols, images, and even colors can convey cultural messages that may portray negative connotations that may irritate or even offend users. We ensure they are translated accurately and appropriately in terms of both linguistics and cultural nuances. Vocabulary, grammar, punctuation, style, and level of speech are considered to make sure the language used reflects the target audience's culture and geography. Translation often affects layout and may require more or less room depending on the target country. Right to left, top to bottom, and which pages should be available are important considerations when localizing a website or software application.

Upon request, we provide back-translation and reconciliation services for any of our translation or localization projects. Our back-translations and reconciliations offer additional quality and accuracy assurance for the most sensitive language projects. Our processes for back-translation and reconcilitation add two incremental quality assurance stages to our translation services, which provides two additional opportunities to assess and fine-tune the language of the translations. For critical or high-value projects that require translation across languages with as much peace of mind as possible that the exact meaning is conveyed, back-translations and reconciliations are recommended.

Our proofreading services ensure that there are no spelling, grammar, punctuation, or typographical errors in the content. We find any unclear passages and revise them to make the message clear to the audience. We also check URLs/links to ensure that they work. We look for consistency of style as well (e.g., heading capitalization convention). Proofreading is typically used for content that is almost ready for publishing, when it can benefit the most from a fresh set of eyes. Our copy editing services take it further, rewriting passages, rearranging content, and polishing the writing overall. We may suggest changes to unclear sections and other revisions to make the content more compelling to the audience.

Our multilingual staff provides high-quality transcriptions of any audio or video recording. Our expert staff all have master word processing skills and painstaking attention to detail. We work with most audio and video formats and deliver transcriptions in many different ways, depending on the particular needs of each project and the industry for which it is needed. We work with recorded meetings, commercials, videotaped researched sessions, video surveillance, and other source material, developing accurate, clear, and confidential transcriptions.